Who operates this website?
Imagination Hunt is operated by AE BO INC.

How do orders ship?
Orders ship via United States Postal Service (USPS). Your shipping confirmation includes a USPS tracking number.

Where do orders ship from?
Orders ship from 1128 Oak St, Ocean Springs, MS 39564. Inventory is held at 1128 Oak St, Ocean Springs, MS 39564. We do not use a third-party fulfillment partner.

Where can I check a scarf’s fiber content?
Check the fiber composition stated in the individual product description and on the item’s label. Composition can differ between scarves, wraps and knit styles. If a percentage or fiber name is unclear, send the product name to support@imaginationhunt.com before ordering.

How do I choose a scarf or shawl size?
Compare the listed length and width with a scarf you already wear, using the same units. Think about whether you want to loop it at the neck or drape it across your shoulders. A knit infinity scarf forms a closed loop, so check its stated measurements and photographs before choosing.

How should I wash and care for my scarf?
Follow the care label and any item-specific instructions in the product description. Fibers and constructions need different treatment. If the washing or drying method is unclear, contact support with the product name before cleaning your scarf or wrap.

Will my scarf’s color match the photographs?
Lighting and screen settings can change how a scarf’s shade appears. Compare the selected color option with the photographs and description. If you are choosing a wrap to coordinate with an outfit, email us with the product name and color option before ordering.

Which scarf style should I browse for the season?
Start with Lightweight Scarves for a lighter layer, Winter Scarves for cooler days, Shawls & Wraps for a broader drape, or Knit & Infinity Scarves for a looped shape. Check the individual fabric, dimensions and construction to decide how the piece fits your plans.

Can I return a scarf or wrap that does not suit me?
Eligible items can be returned within 30 days of delivery. Email support@imaginationhunt.com with your order number and use the prepaid return label included in your package. Return shipping is free. See our Refund Policy for the full conditions and refund process.